Frequently Asked Questions
What is a Hair Spa treatment?
Our Hair Spa treatments are designed to deeply cleanse, nourish, and rebalance the scalp and hair. Think of it as a facial for your scalp — removing buildup, soothing irritation, and promoting healthy hair growth in a calming, sensory experience.
Who are Hair Spa treatments suitable for?
Everyone! Whether you’re dealing with dryness, sensitivity, product buildup, or just in need of some head-to-toe relaxation, our treatments are customised to suit your scalp and hair needs.
What can I expect during a Hair Spa session?
Each session begins with a in depth scalp analysis and consultation to understand your hair and scalp concerns. You’ll then unwind with a series of soothing treatments — including scalp cleanse, exfoliation, a tailored mask, and a blissful massage — all designed to leave you feeling refreshed, renewed & Restored.
Can I book a Restore Massage and Hair Spa on the same day?
Yes, in fact, it’s the ultimate self-care pairing! Treat your body and your scalp in one relaxing visit.
Do I need to wash my hair before a Hair Spa appointment?
No need, we’ve got you covered. Your treatment includes a thorough cleanse as part of the experience, so just come as you are.
What products do you use?
We use only Professional Haircare & Organic skin care at Restore. We proudly use and recommend Keune So Pure hair care, which is vegan, cruelty-free, and eco-friendly, with refill options available to help the environment. Keune So Pure is Sulfate and Silicone-Free, only using high-quality, organic ingredients, including argan oil, lavender, and essential oils, to nourish hair and scalp with no harsh chemicals
Can I still have a Hair Spa experience with extensions in?
We recommend having a Hair Spa treatment in between refits to enjoy the full experience we have to offer. Tapes and bonds can get in the way of the tools used throughout your treatment. We can customise your treatment around your hair extensions but will take no liability for any slipping or damage.
I'm Pregnant, can I still have a Hair Spa treatment?
Yes, we make you super comfy throughout the experience but you will be laying on your back for the whole treatment, so we strongly recommend from 20 weeks you consult your health care professional.
Can I book for two people at the same time?
Unfortunately, we only have availability for one person at a time, but stay tuned this will be changing soon!
Can Men have a Hair Spa treatment?
Of course! Everyone is welcome, As our Hair Spa experience starts with your scalp, anyone can have a treatment, even if you have no hair.
Will my bright coloured hair fade?
Unfortunately due to the nature of the bright colours been prone to fading there is always risk of fading if we are doing a custom exfoliation treatment on you. If you are worried about fading please let our therapist know so we can discuss more in depth about your treatment plan and options to avoid.
How often should I get a Hair Spa treatment?
We recommend every 4–6 weeks for optimal scalp and hair health, but frequency can vary depending on your individual needs. We’ll help guide you based on your goals and concerns.
Still have questions? Feel free to reach out — we're here to help.
Thanks for choosing Restore Hair Spa. We can’t wait to see you soon!